Rest Assured® - Services

Rest Assured, provides a variety of care options that maximize privacy and independence while enhancing home security and safety. Based on your specific needs, a services can be used either as an alternative to in-home care or to provide supplemental support. A state-of-the-art, web-based system connects you with real people using the latest wireless technology over the Internet and is available 24 hours a day, 7 days a week, every day of the year.

• OneTouch - Rest Assured® OneTouch makes it safe to live at home, designed to summon help when it is needed. With the push of a button, OneTouch instantly calls a highly trained Tele-Caregiver who immediately responds to the emergency. The response is customized to each client’s needs and preferences.  OneTouch is a 24/7 link to emergency help when clients need it most: in the event of fire, medical emergencies, falls, intruders, and so much more. Our trained Tele-Caregivers evaluate each emergency and dispatch appropriate emergency personnel when they are needed.   OneTouch includes a pendant style alert button or a fall sensor (worn on a belt) with an alert button and a two-way speaker phone that automatically connects the client with a Tele-Caregiver at the push of a button.
• Family Support - Rest Assured’s Family Support service connects families to loved ones.  Once the Rest Assured® system is installed, any approved family member with a PC and an Internet connection can log into MyRestAssuredSystem.com to virtually visit, chat, see any sensor-activated alerts, view the Tele-Caregiver’s client chart notes, and update the account and preferences. 
• Drop-In Support - Rest Assured Drop-In Support is ideal for people who do not require continuous support or assistance.  Our Tele-Caregivers check in at scheduled intervals or at specified times throughout the day based on your unique needs and preferences, including: providing wake-up calls, helping clients prepare meals, providing medication reminders, or assisting in other activities of daily living.
• Active Support - Rest Assured® offers real-time interactive support services 24 hours a day, seven days a week, year round.  Our active support services consist of continuous oversight or active treatment and are specially designed to support adults who have cognitive, intellectual, and developmental disabilities and seniors who want an alternative to 24-hour, live-in support.   Services include maintenance of consumer-specific protocols, notification of an agency’s, provider’s or family’s on-call staff in the event of an unusual occurrence or emergency, response staff communications, documentation, event tracking, home security, and software upgrades. Services are available in increments of 4 hour sessions.